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Oculus quest 2 link cable disconnecting randomly

Level 2

My oculus link cable keeps disconnecting can someone help or I'd like oculus to take this cable back and send me a new one


Level 4

I'm having a similar issue after an uninstall and reinstall of Oculus home version 27 installed. About every minute of gameplay the USB link is dropped. When the USB is connected and I run the USB test tool I'm getting approximately 850 megabits per second. Before update 27 I was consistently getting over 2 gigabits per second.

Yeah I'm thinking it has something to do with this new update I just updated my headset yesterday so I'm gonna try again today and see what happens I'll let you know if I figure out a fix

I also put in a ticket with oculus so if they give me a fix that works ill let you know I don't understand it I'm using a laptop with 64g of ram and a nVidia 2080 super I shouldn't have any issues I'm wondering if it's a faulty cord but I didn't have this problem before so it just doesn't make much sense to me