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Oculus quest has power and is connected to internet but won't load the home screen

Jiminycricket24
Level 2
 
1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! If you haven't already, try powering your Quest down entirely (if the boot menu doesn't appear, hold the power button down for 30 seconds) then power it back on. If the issue persists, click here to submit a ticket so that we can help you out. Thanks!