08-16-2022 12:33 AM
so after opening any game on the rift / turning it on it will work normally. but after around 5 minutes the device boots off, for a few seconds the screens stay on but when you move your head it doesn't move your head in VR and then shuts off.
when it turns back on, after a minute and a half there is no sound coming from the rift.
how do I fix that? thank you!
08-16-2022 12:35 AM
I uninstalled and reinstalled the oculus software, the crash has happened for several months.
08-16-2022 08:01 AM
Hello there! We see you're having issues with your Rift S. We don't want you having this kind of gaming experience so we'd love to look further into this with you starting with a few questions.
Please let us know!
08-18-2022 09:08 AM
Hi. Just checking in to see if you were able to fix the issue with your Rift S. Let us know if you still require assistance!