cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus rift S loses tracking and disconnects often

videoman94
Level 2

So every time I use the headset I lose tracking to the controllers, the game freezes and i have to reboot it a few times to get it to work again. the mic stops working often aswell. could someone read my logs for a suggestion I've reset the pc and the games. not sure how to upload my log to here so I put it on pastebin  https://pastebin.com/5uwxtZie   Thank you!

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hello and welcome! We hope you're having a wonderful day! We see you're having some controller and microphone issues, and we'd like to help you figure out what's wrong. We don't want you to miss a single second of playing your games and having fun in the VR world. So let's get this party started. We also see you want us to look over your logs, which is fine. We have experts who can look into this for you. If you could please open a support ticket here, we would be happy to look into this further for you.