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Oculus support

My oculus has been doing this since the 20th of june so my oculus was doing the normal start up and it stopped went black and started up again i didn't think much of until it kept doing it so i took it off put and put it to charge next day i tried to use it again but it kept doing the same thing so i texted my friend to see what i could do he said factory reset which i did i have tried everything holding down the power button pressing it Mulitipe times i just dont know what to do 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! We're glad you reached out when you did! Your friend didn't mislead you, a factory reset could get you past this spot of bother. We'll take a look at that with you and see about getting that display sorted.

 

Your first step is going to be a hard reboot. To do that, just hold the power button down until it restarts.

 

If a hard reboot doesn't get you out of the weeds, a factory reset would be our next course of action. There's a few ways to make that happen, and they can all be found here.

 

Let us know how it goes! We're looking forward to hearing some good news soon!