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Oculus wifi problem

Skwlx
Honored Guest

Hello i have a unusual problem with my oculus quest 2. When I'm using oculus in my room the wifi in the whole house turns off and I don't have a connection (my router is working on 2,4GHz) on the oculus. When I'm connecting to the wifi on my oculus in living room everything works just fine. Please help my I'm really tired of this error because I can't normalny use my goggles.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, thank you for bringing this to the community! We understand how frustrating Wi-Fi issues can be. Please refer to the following article to troubleshoot your Wi-Fi. If the article doesn't help please submit a support ticket here and kindly include all of the troubleshooting steps that you have taken. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

This is not a normal WiFi issue. You can see a lot of people are experiencing this. I still am after resetting the WiFi and headset. Please address the issue on your end.