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Level 2

Hey guys I have a oculus quest 2 and for a while now I have gotten a message saying that my cooling fan isn’t working properly and I’m wondering if it’s a bug or something. I have ignored the message and continued to play and it’s been fine but my headset can get hot. But most recently my games fps started to bug out and I think my oculus is getting worse and I’m not sure if I can get a refund or smt 


Community Manager
Community Manager

Hey there! We understand that you are receiving an error message regarding your cooling fan, let's get you taken care of! Please click the following link to get assistance by email or chat from us at Oculus Support: