04-09-2022 09:50 AM
I’m trying to buy my daughter games for her Oculus but somehow the PIN has either changed or I’ve forgotten. I’ve tried everything to change the email even changing my primary on Facebook BUT in order to change it in oculus in need a Pin I can’t remember and in order to change the email I need the PIN how do I resolve this issue
04-09-2022 04:39 PM - edited 04-09-2022 04:40 PM
Hello KAIANRSOLNEY. Thanks for reaching out. We're more than happy to assist with changing your email so that you can buy your daughter a game.
Please PM us here or submit a Support ticket. We'll need to fully authenticate since we're dealing with sensitive personal information and would hate for just anyone to get a hold of it. Here is the information we're in need of:
Once we get that done we'll be able to move on to the next steps and change your email.
We're looking forward to hearing from you and getting this issue resolved. We hope to hear from you soon!