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Order On Hold

mariusz_marek
Level 2

‎02-17-2021 01:44 AM

Right so I ordered my quest 2 yesterday, messaged support as its on hold and still no response. I go to cancel the order it says its unable to cancel and that i need to contact oculus support. Any answers?
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3 REPLIES 3

Richooal
Level 12

‎02-17-2021 02:01 AM

If you want a Quest, why did you try to cancel?
If you don't want a Quest why did you order it?

What's wrong with it being on hold? That's not a problem, just part of the process. Nothing related to Oculus happens in one day, just calm down and wait for it. A search of these forums would have found many posts about orders on hold. It would also have found many posts about delivery times.
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.
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mariusz_marek
Level 2

‎02-17-2021 02:19 AM

The reason i wanted to cancel it is because it is on hold and i thought that cancelling it and reordering will put it off hold.
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Itsurboicat
Level 2
In response to Richooal

‎03-19-2021 09:46 PM

Mine has been on hold for the past 3 days should I just do what he did?

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