12-11-2021 06:25 PM
For the past month I continue to have issues with downloading past titles. I have many great games I would like to play that state "Sorry we can't install ____ Please visit Oculus Support. I have done fresh installs, installed on a separate computer. Reset my network. Nothing more I can do on my end. I also completed past support tickets submitting logs with no resolution.
Anyone else going through this? I hope Meta updates the storefront and fixes these issues. Several hundred paid purchases since 2016 and most do not download. The storefront also has an issue where you are unable to download past titles (at least for me). It says get in text but no button to obtain, and no button on the actual page to purchase or download. Thank you. I am wondering if others are experiencing the same. I hate to make additional purchases and have them abandoned in the future with no ability to download. I will have to look towards other platforms if this isn't resolved.
Solved! Go to Solution.
12-18-2021 01:55 PM
Well I see still no movement forward on this issue although Lone Echo did download a whole 1/2 MB more today than all of last week.
I'm supprised in the gaming media this hasn't been picked up I guess facebook/meta have a good influence on keeping the media quite on this one.
I'm sure is steam, epic even EA and Ubisoft had what seem half of there games undownloadable it would be all over the press
12-18-2021 02:41 PM
The 'resolved' status bugs me even for tracking. Its like a Bethesda games full game release.
12-18-2021 03:06 PM
Agreed. It is preposterous. Pin a note on the top of the forum for goodness sake! A thread marked resolved when it clearly isn't is insulting.
12-18-2021 05:32 PM
Have the same issue , im unable to install elite dangerous, before i couldnt update , i reinstalled the os, oculus and now i even cannot reinstall the game.
BTW i was struggling 2 years ago with elite updatew from oculus home , sometimes takes hours , sometimes 1-2 day a small update wich would takes normally 30sec 1 min
oculus said that should resolve until dec 15 , i still have the issue and i contacted support , they said its still under investigation
anybody with some news or solution (excluding steam 🙂 ?
12-18-2021 06:22 PM
Take a look at Elite Dangerous forums, I think they offer alternative ways to download the game;
https://forums.frontier.co.uk/threads/oculus-download-problem.596041/
12-18-2021 07:20 PM
The Climb still won't install for me.
12-18-2021 11:46 PM
**bleep** that's annoying. Not sure how it could download for me and not you..
I'm still unable to download
Lone Echo
Startrek Bridge Captains
12-19-2021 02:39 AM
I have the same problem with Virtual Desktop (and Lone Echo).
I had a problem with Oculus link (cable), so I reinstall windows but now I don't have the possibility ton download software for more than a week. It's really disapointing.
12-19-2021 04:57 AM
Yes it's still not working this morning. No update so far this weekend, I hope they will be back at work on monday.
12-19-2021 05:19 AM
I tried uninstalling, then re-installing The Climb. It is now able to download, install, and start up, but crashes immediately after the initial loading screen.