07-25-2021 02:02 PM
my oculus quest 2 used to work perfectly fine connecting to my pc and playing games but now everytime i press enable link in the headset the screen goes black then 3 white dots pop up then send me back to the lobby then i get a message on my pc saying hardware not recognized from the oculus link app but the app says my headset is connect some would be nice i bought this vr headset specifically for my pc which i can no longer use i would like some help or a refund 500$ is not cheap
07-29-2021 04:57 AM
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support here? We'll get you up and running.