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PLEASE HELP ME

DMCgullwing
Level 2
my left controller light is not turning on. It worked fine the other night but and it spontaneously turned on but now it just wont turn on at all. I have had this product for months and it has been an amazing time with it but please somebody help me as without it i cant play literally any of my vr games 
19 REPLIES 19

LZoltowski
Volunteer Moderator
Volunteer Moderator
What does this screen show?

3mg2wxxkl7iw.jpg
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

DMCgullwing
Level 2
also i am really scared because when i look this up anywhere it never comes up and when i typed it in to youtube all it came up with was flipping fat guys trying VR for the first time!!

LZoltowski
Volunteer Moderator
Volunteer Moderator
can you post a screenshot as above?
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

DMCgullwing
Level 2
it shows right touch on and left touch off i forgot the left touch and ran the setup it spontaneously worked then get stuck in finalizing now it wont even have the led turn on

LZoltowski
Volunteer Moderator
Volunteer Moderator
when was the last time you changed the battery?
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

DMCgullwing
Level 2
i changed it about 10 mins ago like 4 times i got brand new ones straight out of the box

LZoltowski
Volunteer Moderator
Volunteer Moderator
ok click on the one that says it's off .. there should be a button Forget This Device 

uftzen8pgd5j.jpg

then run Touch Pairing here:

9c404f6ynhst.jpg
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

DMCgullwing
Level 2
im probably going to try get a refund also i have to leave now thanks for the fast response i will come back here if anything changes

DMCgullwing
Level 2
oh ok i will try that