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Pairing controllers

Level 2

My quest stopped working said tracking and guardian problems. After contacting support, was informed to do a reset. 

After that controllers have disappeared and trying to repair them keeps saying to pull the tabs out which aren't there now.

I purchased from the webpage and there now telling me that because it came from Japan I have to give them an address where it came from???? And also pay to return it.

I'm not happy at all with oculus, and u should be sent an RMA

I have sent them all serial numbers from headset and controllers.

Any help would be appreciated.

Perth Australia



Level 2