07-20-2022 09:49 AM
I'm not receiving requests from my teen to approve game purchases. Notification settings are on and I have logged off and back on to Oculus mobile App. Anyone have any ideas how to get this working? Thanks
07-21-2022 07:52 PM
I am having the SAME issue and my teen is soooooooooo driving me mad because he's frustrated and I see no notifications.
07-22-2022 07:23 AM
Good day there, We hope you're having a fantastic day! We see you're not receiving notifications as well, but don't worry, we'll work together to resolve this and get you back to enjoying your VR.
Please try the steps listed in the first post first, and if that doesn't work, try the additional steps listed here:
If these steps do not resolve the issue, please open a support ticket here so that we can assist you further.