01-05-2022 08:37 PM
I am locked out of my headset and cannot remember the pattern I put in there last night… what do I do?!? It won’t sync up or anything. HELP!!!!
01-05-2022 08:45 PM
Hey there, Bonnaroo! We see you're locked out of your headset 😳. That is nerve-wracking, but don't worry. We have the perfect support article for you. We hope this helps you get back in the game ASAP. 😁👍
11-21-2022 02:09 PM
it doesnt work because you have to know your pattern to be able to go to headset settings and i forgot it
11-21-2022 03:38 PM - last edited on 11-28-2022 08:37 PM by biscuitsngravyy
Hey there @DanicaJ ! It appears that you have forgotten your unlock pattern and are unable to get back into your headset. We know just how unsettling that can be and we'd love to help you get this figured out! In order to be able to regain access to your headset, you'll need to perform a Factory Reset. This will wipe all of your data off of the headset, but don't worry, once you are logged back in successfully, you can re-download all of your apps and games!
You can find the directions for how to perform a Factory Reset by clicking here! Please let us know if this does the trick for you - we are always happy to help!