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Pokerstars not loading

Chuckster411
Level 2

Pokerstars VR wont load because its says “no internet and will exit in 5 seconds”. I have done everything from uninstalling and reinstalling game, factory reset of oculus and resetting modem and router with no luck….HELLP!

4 REPLIES 4

OculusSupport
Community Manager
Community Manager

Hey Chuckster411, we hate to see you're having an issue playing PokerStars. Is that the only game that is not connecting to the internet, or is your headset having this connectivity issue as a whole? We'd love to do anything we can to help. 

This is the only app it is happening on, all others are working fine

Chuckster411
Level 2

5F47C931-9CF1-46D3-BE59-1D3D581F2BF1.jpeg

Thank you for providing us with that screenshot and information, Chuckster411. We hate to hear that you're experiencing this issue with PokerStars VR. All we want for our users is a smooth VR experience.

 

We went ahead and did some research for you, and since this is the only app giving you this problem, we recommend reaching out to the developers. Please reach out to them here: wecare@pokerstars.com