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Powers off after 30 seconds. 5 days old.

JWBaby
Honored Guest

5 days old. Worked fine. Today after charging, I turn on headset, see the Oculus logo. Then to Grey then power off.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @JWBaby! We hate to hear that you're experiencing your headset powering off when you're ready to start gaming! We definitely want to help you get this resolved ASAP! We would like for you reach out to us in a private message with your full name, username and email address associated with your Oculus account. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!