08-14-2022 02:49 AM
So I have reset my quest 2 coz the **bleep** time & date settings were wrong all the time. Setup went fine until I get stuck at the last page where its tell you to " press the oculus button to get to the library/menu page" . Nothing happen when i pressed it. The button is working though cuz when u hold it it re-center the screen. I factory reseted it 3 times and its keep happening. I also googled it but no resolution. anyone had this issue?
08-14-2022 11:43 AM
Hi there! Thanks for sharing what's been happening with your headset. A very strange issue indeed, not too worry we have a few suggestions to try and get past this and access the game menu.
We can try and isolate the issue by trying to look at the controller first,
- Try to remove the batteries for at least 30 seconds and then try to unpair and pair the controllers once more.
- Clean your controller gently if possible.
You can also perform a factory reset by accessing the USB Update menu by doing the following,
Still, need help? Reach out to us here 👉🏻 https://metaque.st/Support and get in touch with our expert support line of assistance that's ready to help, they'll be able to offer some other options to get this solved.
08-14-2022 07:44 PM
I found the solution; once you have calibrated the screen, you need to click (not hold) the oculus button once to get to the library/menu page.
I however noticed that while in game (Population One), I play a lot that game; my left joystick that I use to move forward/backward - left/right while in game, glitches, tried calibrating it but still the same issue, does that mean the left joystick is broken and I have to buy a new one or would you know what would cause this issue?
thank you