01-30-2020 06:59 AM
01-30-2020 09:36 AM
01-30-2020 10:34 AM
07-05-2020 02:53 PM
MikeF said:
easy fix is to put a piece of tape over the sensor, but def contact support if still under warranty
07-05-2020 02:53 PM
freshclover said:
It works well for the first few minutes, but starts to break down. Smiling, which makes your cheeks puff up and move the headset slightly, makes the display turn off. Lifting my eyebrows seems to also trigger the headset to go off. Looking up, or down low does this.
Lastly, after a few minutes of dealing with this issue, the display turns off and seems to be unable to turn back on unless you continue to press the headset against your face really hard with one of your hands. Which you can't do, since most games, you can't play with just one hand while continuously pressing the headset your face with the other.
09-18-2020 11:57 AM
Hello. I noticed that many are faced with the problem of the proximity sensor not working (black screen when starting Quest) and according to the first links in Google there are only questions how to fix it programmatically, and not a single answer. I hope this post will be useful and will be indexed by Google to come out on top on request.
I faced this problem too. At first, the problem was solved by simply gluing the sensor with electrical tape. In the future, the sensor stopped responding to the electrical tape, but a solution was found - to glue a white piece of paper under the electrical tape, then everything worked. But nevertheless, there were fears that the degradation of the sensor would continue, and later it would stop responding to a piece of paper. Since technical support could not provide any solutions for software disconnection of the sensor, I had to look for solutions myself.
As a result, I found the method, not ideal, but nevertheless:
First of all, you need an activated developer mode and installed SideQuest.
Connect the launched Quest to the PC, launch SideQuest, select Run ADB commands > Custom command in the upper right corner, and enter the appropriate command.
Turn off sensor:shell am broadcast -a com.oculus.vrpowermanager.prox_close
Turn on sensor:shell am broadcast -a com.oculus.vrpowermanager.automation_disable
Only, alas, after rebooting the Quest, the sensor turns back on. But at least something.
Command can also be added to favorites Run ADB commands > Manage.
If anyone knows how to add a command to the Quest system startup, please help.
01-22-2021 03:14 PM
https://developer.oculus.com/downloads/package/oculus-developer-hub-win/
05-18-2021 09:00 AM
All of these fixes seem plausible, but there's one big problem... to use Sidequest or the Oculus Developer Hub, you need to enable USB Debugging from inside the headset...
07-30-2021 12:26 PM
My Quest 2 stopped working with the black screen. I can't complete the setup from the headset to get into the debugger mode. Been talking to support for a day they said give them three more business days to get back to me. That means it'll be down until next Thursday. And I'm sure the RMA is going to take a month. So far my experience with my 60-day old headset is pretty much crap.
08-24-2021 10:08 AM
I was frustrated when I realized this as well. I tried covering with a white piece of paper and it worked. I was previously using 3 layers of painters tape. After covering with the white piece of paper, I was able to allow the debugging mode through the headset. thank heavens... the Developer HUB has the option to completely disable the proximity sensor. DONE. I hope I never have to return to these forums for this issue again lol.
good luck!