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Purchased a quest, My Orders says i haven't ordered anything

Flex-Tape
Level 2
I logged in after i purchased a quest and the My Orders page says i haven't ordered anything
3 REPLIES 3

DarthConnors
Level 4
Does your order show up? And does your order status say opened? 

wuzp
Level 8

kitiokk said:

I logged in after i purchased a quest and the My Orders page says i haven't ordered anything


But does your credit card say you paid for one, or at least authorized payment for one?

Mushroomies
Level 7
I have the same problem, I ordered a Headset and did not receive an email and nothing shows up in my orders, As far as my bank account, there was a charge by Oculus for a dollar and then a refund for a dollar. I am not sure if my order went through and I am afrade to try again because I don't want to end up purchasing 2 headsets. any feedback is most welcome

EDIT: I came back and found out from Support that I was not logged in when I placed my order. I ordered under guest account. That is why it does not show up under purchases. All is good now 🙂