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Purchased game not installing

Skodda86
Level 2

So I paid for a new game and it's gone through its in purchased history but its stuck on a loading wheel, it hasn't even shown up in my library to install any ideas on how to fix?

13 REPLIES 13

ykay2
Level 2

I have the same issue. I purchased like 5 games though and none of them are in my library. and all of them show as "installed"

SodaSizzle
Level 2

In the app it says "install queued" and in the headset, it has the loading circle. I think everyone is having this issue right now until oculus fixes it.

Hashy76
Level 3

This seems like an issue because of the new update. Everyone is experiencing it. 

Hashy76
Level 3

Probably will be something you have to wait out. It really sucks

I’m glad I’m not the only having this issue. I just got the headset and tried to download YouTube and it’s just stuck on the loading wheel after I clicked “get.”

N8MX
Level 5

Oculus.jpg

 

DareDevilDanny
Level 2

I'm having the exact same issue! Nothing will install or download 

pheats7
Level 2

Same, I have factory reset to resolve the issue and it's worse! Now all my games are gone and I can't download them from the store! OCULUS HELP

Maldrax
Level 2

Just got the Oculus Quest 2 today and can’t download anything. Sucky introduction lol