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Purchased game not installing

Skodda86
Honored Guest

So I paid for a new game and it's gone through its in purchased history but its stuck on a loading wheel, it hasn't even shown up in my library to install any ideas on how to fix?

13 REPLIES 13

ykay2
Honored Guest

I have the same issue. I purchased like 5 games though and none of them are in my library. and all of them show as "installed"

SodaSizzle
Honored Guest

In the app it says "install queued" and in the headset, it has the loading circle. I think everyone is having this issue right now until oculus fixes it.

Hashy76
Explorer

This seems like an issue because of the new update. Everyone is experiencing it. 

Hashy76
Explorer

Probably will be something you have to wait out. It really sucks

I’m glad I’m not the only having this issue. I just got the headset and tried to download YouTube and it’s just stuck on the loading wheel after I clicked “get.”

N8MX
Expert Protege

Oculus.jpg

 

DareDevilDanny
Honored Guest

I'm having the exact same issue! Nothing will install or download 

pheats7
Honored Guest

Same, I have factory reset to resolve the issue and it's worse! Now all my games are gone and I can't download them from the store! OCULUS HELP

Maldrax
Honored Guest

Just got the Oculus Quest 2 today and can’t download anything. Sucky introduction lol