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Q2 stuck in USB update Mode

maestervia2211
Level 2
Good evening, I am after some advice please.
I switched on my Q2 on tonight and the screen which came up is USB update mode. I can not get out of this screen I can toggle through the options using the volume buttons and select an option using the on/off button but it just loops back to this screen. I tried to do a factory reset but it just looped back to this screen  I am now at a loss (and I am really not very techy) so any advice would be greatly appreciated. Thank you very much
4 REPLIES 4

OculusSupport
Oculus Community Manager
Oculus Community Manager
@maestervia2211 Hi, could you send details of what you are experiencing to our customer support? We'll get you up and running. - Clint

roberto_hradec
Level 2
Did you got this sorted? Mine started doing the same yesterday... I would love to known how your experience with customer support on fixing it has been so far! 

Raoul_Duk3
Level 2
Same here...just happened to me a couple of hours ago. Posted in another couple of similar threads looking for help.

Raoul_Duk3
Level 2
(Deleted duplicated post)