05-14-2021 08:18 AM
So I turned on my quest for the fist time in several months. When i did this my home page said "something went wrong please try again". The games that needed updates would not update and new games i bought would not show up. Also the store page said it was not connected to the internet. But the youtube app worked proving it was connected to the internet.
I saw some older thread about having to log into Facebook through the Oculus app to a fix the home screen issue. so i did that. but it did not fix anything
Then i see that after login into the oculus web site under devise it says i have not devise retested. So i tried to pair new headset in the app to see it it would re-register it but it would not fine the head site. I assume because it was already paired. So i used a different phone installing the app for the fist time and try to pair it there. it went through the process but did not fix the problem.
05-14-2021 11:08 AM
Did you try a factory reset? Yes, you'd have to reinstall everything. But it should fix any pairing issues, I'd think.