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Quest 2 Link Cable menu blurry

AirCorbin
Level 2

I've been using my Quest 2 with a USB-C cable to my PC to play MS FS2020 without issues for weeks. All of a sudden, when using the link cable, the Oculus menu and all games are extremely blurry. It appears as horizontal lines and dark spots. Nothing changed on my PC and as far as I can tell, nothing changed on my headset.

 

I know it is not the games as the Oculus menu goes from perfect when not linked to terrible once linked before any game takes it over. The only difference I noticed is that the headset began complaining that it could no longer track and after clearing Guardian and turning it on/off 3 times it seems to track once again, but I can not explain the blurry menus now.

 

Any suggestions or is this a common issue?

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey @AirCorbin, we'd be happy to help you out with this! Please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!

AirCorbin
Level 2

@OculusSupport Thank you for responding. I am happy to report that the headset once again looks great while using Oculus Link via a cable. I noticed there was a software version update and after the update was installed, everything went back to looking great.