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Quest 2 charging port stopped working

HolyNovocaine
Level 2

I charge it after very use last few times it hasn’t seemed to charge properly and now it flat refuses to charge I’ve tried different chargers the only one that kinda works is my google wifi charger 

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there HolyNovacaine! We can understand the need to have a properly functioning device and a device that doesn't charge surely isn't that! Please follow this link: https://ocul.us/3pa0p6k. for some troubleshooting steps regarding charging issues with the Quest 2 device. If this doesn't work for you, we would highly encourage you to open a ticket at support.oculus.com for further assistance. 

HolyNovocaine
Level 2

Thank you for your quick response i look there and open a ticket