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Quest 2 won’t power on or charge

Corrupt358
Level 3

Help I have a quest 2 and for some reason it stopped working 3 days ago. 
it just won’t turn on at all. I have tried to charge but the charging light won’t turn on. 
I have tried 3 cables and 3 different power outlets. It’s been off for 3 days so it’s not over heating. 
I have presses power for over 1 minute and also tried to press power with volume down and nothing.  Help !!

2 ACCEPTED SOLUTIONS

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there! That is not an experience we wish for our customers to have. We'd love to help you.

 

Can you reach out to us at Support HERE for that one on one experience and see what we can do for you? We look forward to hearing from you.

View solution in original post

Fantastic. Really happy I found support. Thanks 🙂

View solution in original post

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey there! That is not an experience we wish for our customers to have. We'd love to help you.

 

Can you reach out to us at Support HERE for that one on one experience and see what we can do for you? We look forward to hearing from you.

Fantastic. Really happy I found support. Thanks 🙂