Showing results for 
Search instead for 
Did you mean: 

Quest shows the white oculus symbol and then shuts off!

Level 2

This has got to be the most frustrating issue I have every dealt with an online device. 

I loved my oculus and played everyday since I got it at the end of January. 

Two weekends ago it stopped working and I can't seem to get anyone to help from oculus. I have received emails but no real support. Yes my power cords work and I have tried rebooting and reinstalling it to factory settings. 

I press the button to turn it on and I see the white oculus symbol and then it just turns itself off. I have managed once or twice to get it online and then shortly after that it crashes to a black screen where I can hear everyone but not see them. Does anyone have any advice for me and my very expensive paper weight???