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Quest won't turn off, the screen is frozen after I loaded in to a game and the headset is humming v

VoltGuitar24
Level 2
 
1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey VoltGuitar24, this sounds very odd indeed. We'd like you to attempt to hold down the power button for a bit longer than usual. A full 30 seconds should do the trick. Once you are able to restart, test out the game that preceded the freeze. If you experience this issue again please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We're here to help!