I just wanted to watch the last "Soda island" but Quill theater does not work anymore on my quest 1.
I tried deleting/re-installing, adding the good autorizations but it doesn't work.
I click on a Quill animation, i see the 3D Quill logo with the loading bar but when the loading is over the app crash and i'm back on the quest home. If i do that a couple times i have an error message "Quill keep crashing".
Does anyone have this problem on the Quest1 ?
I have the OS version : 220.127.116.11.370
Thank you very much !!
OK, nice to know than i'm not the only one with this problem.
I contacted them on Facebook and this is their response (they have been very reactive) :
"We haven't encountered this problem and it works on Quest 1 as well. Usually a reinstall fixes issues but have you tried doing a hard reboot of your Quest? Try holding the power button for 10sec and turn the device back on and see if that helps."
So I tried a hard reboot but it doesn't solve the problem.
I have tried everything i could : delete/ reinstall, hard reboot, changing my guardian, switching languages, i have tried to turn on/off every options to see if anything change but nothing work.
When the app crash multiple time i have an error message who say "Quill keep crashing" with 2 options : "Informations about the app" and "Close the app". If i click on "Informations about the app" i have an infinite loading screen and nothing show up.
The model load, i see the 3D Quill logo before the crash so I think the problem realy is on the app, so the ball is in their camp.
I think we need to wait and see if a futur update fix the problem.
I am little sad to currently not be able to see the last Quills but i remenber than it's a amazing free app than i love. I hope to help them fix the problem with this detailed report of the current problem.