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C4L3N
Honored Guest

My quest 2 didn’t come with the silicone cover that it is supposed to come with. How do I reach out to oculus about my promblem. Please help me, THX

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there C4L3N! You can order a silicone cover using our self-service order process! Follow the steps below to order a silicone cover:

 

  1. Log into Oculus.com in a web browser with the Facebook account you sign into Quest 2 with
  2. Locate your Quest 2 from your account devices list
  3. Select the Silicone Cover order button next the Quest 2 device
  4. Fill out the order form with your current shipping information
  5. Submit your order

 

If you run into any issues trying to order a silicone cover, you can always send us a private message, or contact our Support team, where one of our superb agents would be delighted to assist you further! Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" if you would like to privately contact us. Please remember, you must be signed into the community first to send us a private message.

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