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Refund for Purchased Mayerial

rachelholder
Level 2

My FB account was hacked while I traveled. The emails were changed and phone numbers removed. I have since been able to get new email addresses added to the account, but every verification code I get is wrong. There are 3 email addresses on the account that belong to me and one that does not. I am unable to add back my cell number to receive a text. Every time I request a code to reset the password, I get a code to all three emails. All the codes are wrong. This is an endless loop and Facebook support is absolutely ZERO help. So, I have lost all my Facebook and occulus data. 

I would rather not fund a company with such bad support. How do I get a refund on all my purchases games since my Occulus account is now dead? I have all receipts. 

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