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Refunds

ConfusedBullet
Level 2

I bought the climb 1 and 2 package thinking it would be a good purchase as it looked fun in the trailer, but it was very disappointing, uncomfortable, and I ended up getting injured. When I went to go refund it and get my $40 back it had said I’ve already played it for 2 hours which is stupid considering that there are 2 games and 2 hours really isn’t enough to test out a game especially 2. I was just hoping I could get a 1 time refund of my purchase. 

1 REPLY 1

mrossman5
Level 4

Unfortunately, the policy is if you play it for over 2 hours, you're out of luck. You can try to chat with support and maybe they'll help you out.