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Replacement controllers

JosephAngell
Honored Guest

Hi, my controllers have drift but also the index trigger on the left controller is broken (does not spring back out unless you tilt it to slide out) and the same is starting to happen on the right controller. Had the OC2 since May 2021, I’m not getting any feedback yet still waiting been 72hrs

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @JosephAngell! We hate to hear you're experiencing this. We would like for you to reach out to us in a private message with your ticket number so that we can look into this further for you! 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Support got back in touch and requested for the controllers to be sent back. 
controllers sent back on the 12th September and not heard from anybody since.

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