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Rift-S Controllers Lag in Grip Release

TomCgcmfc
Level 15

When I close my grip on my Rift-S touch controller (last 3 fingers) and hold it for a second or two, then release, there is quite a bit of lag before they open again.  The right controller seems worse than the left.  My old Rift cv1 did not have any lag.  The problem is when you are in a game and try to grip something, then throw it, the lag causes it to either stick to your hand or weakly go offline.  Hopefully this is just another tracking issue that will soon be fixed with an update.  Tracking lag and screen flashing are my only complaints with my Rift-S so far.
9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro
225 REPLIES 225

Dreadpirateflap
Level 5

melmacj said:


wwritz said:

Game breaking for me too. It's my new purpose in life to make it an issue.  My heart goes out to the programmers and engineers involved as it appears to be an intermittent problem.



I have another 3 hours in gameplay today still no issues. I'm for one relieved it's not a magnet, battery cover or hardware issue like some believed. This should give the programmers and engineers a place to start since it's seems to software related which is a very good thing. But they have to get the information out to the customers. I read comments of others returning their units. I would've been upset to find after returning it. All I had to do was do a reinstall of software. 


It is a magnet issue, it was causing the sensor to give incorrect readings, someone in this thread proved that above.
but one they could sort with a patch. Thats why removing the cover works/worked for most people. I had it with two different sets of controllers, removing the battery cover fixed it instantly, put it back on, problem came back.

BiteyThing
Level 4
Wish it were a magnet issue in my case. Some batteries are more magnetic than others. I tried some that are more attracted by magnets and some that are hardly attracted at all. Still no change with or without the covers.... Also getting trigger lag in Medium and Quill, fwiw

There have been times when the grip was fixed by *something* only to return again 😕
Not sure if the trigger issue was fixed during this time as well... Will be testing that if/when they start working again.... Might be switching back to the CV1 though.

Dreadpirateflap
Level 5


Wish it were a magnet issue in my case. Some batteries are more magnetic than others. I tried some that are more attracted by magnets and some that are hardly attracted at all. Still no change with or without the covers.... Also getting trigger lag in Medium and Quill, fwiw

There have been times when the grip was fixed by *something* only to return again 😕
Not sure if the trigger issue was fixed during this time as well... Will be testing that if/when they start working again.... Might be switching back to the CV1 though.


I feel ya man, I never got my CV1 working properly because of the damn sensor issues, bought PCIE USB cards and everything. It's just shit when tech doesn;t work like it's supposed to, especially expensive tech owned by one of the biggest companies in thw world, wish they would pull their fingers out and do some more quality control.

melmacj
Level 3



melmacj said:


wwritz said:

Game breaking for me too. It's my new purpose in life to make it an issue.  My heart goes out to the programmers and engineers involved as it appears to be an intermittent problem.



I have another 3 hours in gameplay today still no issues. I'm for one relieved it's not a magnet, battery cover or hardware issue like some believed. This should give the programmers and engineers a place to start since it's seems to software related which is a very good thing. But they have to get the information out to the customers. I read comments of others returning their units. I would've been upset to find after returning it. All I had to do was do a reinstall of software. 


It is a magnet issue, it was causing the sensor to give incorrect readings, someone in this thread proved that above.
but one they could sort with a patch. Thats why removing the cover works/worked for most people. I had it with two different sets of controllers, removing the battery cover fixed it instantly, put it back on, problem came back.


Well I'm going to debate. For a magnet issue I don't see how a software reinstall would stop a magnet issue. But OK mines works I'm happy. I'm using Duracell rechargeable. Goodluck to those with the issue after trying the reinstall. 

Dreadpirateflap
Level 5

melmacj said:




melmacj said:


wwritz said:

Game breaking for me too. It's my new purpose in life to make it an issue.  My heart goes out to the programmers and engineers involved as it appears to be an intermittent problem.



I have another 3 hours in gameplay today still no issues. I'm for one relieved it's not a magnet, battery cover or hardware issue like some believed. This should give the programmers and engineers a place to start since it's seems to software related which is a very good thing. But they have to get the information out to the customers. I read comments of others returning their units. I would've been upset to find after returning it. All I had to do was do a reinstall of software. 


It is a magnet issue, it was causing the sensor to give incorrect readings, someone in this thread proved that above.
but one they could sort with a patch. Thats why removing the cover works/worked for most people. I had it with two different sets of controllers, removing the battery cover fixed it instantly, put it back on, problem came back.


Well I'm going to debate. For a magnet issue I don't see how a software reinstall would stop a magnet issue. But OK mines works I'm happy. I'm using Duracell rechargeable. Goodluck to those with the issue after trying the reinstall. 


Because it's a sensor issue, not a magnet issue. it's just the magnet cause the sensor value to change in the grip. It's clear thats what the issue as as thats why removing the cover solved the issue for most of us (as I said) if it was purely software based removing a cover would do nothing, but that was a fix many of us used for ages.
again, it's all there in a post above and explains exactly how software can solve it. (by changing the sensor values)

It's not a debate, it was proven that was the case for many of us, but sadly there are a few of us that seem to have worse issues.

melmacj
Level 3



melmacj said:




melmacj said:


wwritz said:

Game breaking for me too. It's my new purpose in life to make it an issue.  My heart goes out to the programmers and engineers involved as it appears to be an intermittent problem.



I have another 3 hours in gameplay today still no issues. I'm for one relieved it's not a magnet, battery cover or hardware issue like some believed. This should give the programmers and engineers a place to start since it's seems to software related which is a very good thing. But they have to get the information out to the customers. I read comments of others returning their units. I would've been upset to find after returning it. All I had to do was do a reinstall of software. 


It is a magnet issue, it was causing the sensor to give incorrect readings, someone in this thread proved that above.
but one they could sort with a patch. Thats why removing the cover works/worked for most people. I had it with two different sets of controllers, removing the battery cover fixed it instantly, put it back on, problem came back.


Well I'm going to debate. For a magnet issue I don't see how a software reinstall would stop a magnet issue. But OK mines works I'm happy. I'm using Duracell rechargeable. Goodluck to those with the issue after trying the reinstall. 


Because it's a sensor issue, not a magnet issue. it's just the magnet cause the sensor value to change in the grip. It's clear thats what the issue as as thats why removing the cover solved the issue for most of us (as I said) if it was purely software based removing a cover would do nothing, but that was a fix many of us used for ages.
again, it's all there in a post above and explains exactly how software can solve it. (by changing the sensor values)

It's not a debate, it was proven that was the case for many of us, but sadly there are a few of us that seem to have worse issues.


OK great those who are willing give the reinstall a try before dismissing it. If it don't work open some tickets with Oculus. So they fix the sensor magnet or whatever is wrong. Oh by the way I removed my battery cover too as a temporary fix. But that was unacceptable. I'll return it before using it that way.

TomCgcmfc
Level 15
The reinstall and/or repair fix has been around for quite a long time.  This mostly only lasts 1-3 days before going back to grip lagging.  Taking the battery covers off has provided a fix for most, but not all Rift S users.  Some who have updated to the current 1.40 final have said that this fixed the grip lagging but we probably won't know if it is a permanent fix until it is tried/tested for at least a week.
9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

ruan_cowley
Level 2
Update 1.40 didn't fix the grip lag on mine. I experienced it again last night. Problem is my grip lag comes and goes. Sometimes plugging the rift out and in again also fixes the problem. Sometimes replacing it with a fresh set of charged batteries also does the trick. Removing the covers always works for me...but it is unacceptable. I am sure they can fix this with a software update if they can replicate it. I am a software developer and when we can replicate a problem we can fix it...99% of the time. I stay in South Africa so asking Oculus for a fresh set of controllers might not be possible. What do you guys think?

Dakiller1009
Level 3
https://youtu.be/LpJYM_nHMY0 i suggest you guys look at this video i uploaded. Now i Did do a thorough test. Pay attention to the values for each grip button, I fully depress them both and release fully. Now this should make the bar value go back to 0 instantly like how it went up, But it stops. Freezes at random intervals at the same time, as if it hasn't been fully released (which it has been physically, and the button isn't physically sticking either) now it wont happen every time, but basically 3/4. I even had the button stuck at a depressed value with blue tack to see the value and then took off the battery covers, and yes the value did change, then moving the magnets closer it changed the value. But this did not stop the problem for me, doing the test after this "seemed" to make the pausing happen less, as in like 2/4. but after reinstalling all of the oculus software and went straight to the the then 1.39 full release. Then all of a sudden it was gone. went straight to zero as it should have no matter what. then there were times id go back to play after a day or say and it'd be back, but after restarting the oculus software it fixed it which it never used to before, i would know for sure if it was happening or not buy using the monitor program to see if the numbers were freezing. soon it was happening less and less so i wouldnt have to restart oculus as much, (wasnt that much of a pain basically if i started oculus up and it wasn't grip lagging it wouldn't do it at all until you started the oculus software again)  and then it stopped happening all together. no lag issues at all. NONE. I do believe this is ALL software based, the magnets seems to affect it some how, but i dont believe they are the actual issue. 

(Also ignore the play area set up in the video I am using a rift s)

Dreadpirateflap
Level 5


https://youtu.be/LpJYM_nHMY0 i suggest you guys look at this video i uploaded. Now i Did do a thorough test. Pay attention to the values for each grip button, I fully depress them both and release fully. Now this should make the bar value go back to 0 instantly like how it went up, But it stops. Freezes at random intervals at the same time, as if it hasn't been fully released (which it has been physically, and the button isn't physically sticking either) now it wont happen every time, but basically 3/4. I even had the button stuck at a depressed value with blue tack to see the value and then took off the battery covers, and yes the value did change, then moving the magnets closer it changed the value. But this did not stop the problem for me, doing the test after this "seemed" to make the pausing happen less, as in like 2/4. but after reinstalling all of the oculus software and went straight to the the then 1.39 full release. Then all of a sudden it was gone. went straight to zero as it should have no matter what. then there were times id go back to play after a day or say and it'd be back, but after restarting the oculus software it fixed it which it never used to before, i would know for sure if it was happening or not buy using the monitor program to see if the numbers were freezing. soon it was happening less and less so i wouldnt have to restart oculus as much, (wasnt that much of a pain basically if i started oculus up and it wasn't grip lagging it wouldn't do it at all until you started the oculus software again)  and then it stopped happening all together. no lag issues at all. NONE. I do believe this is ALL software based, the magnets seems to affect it some how, but i dont believe they are the actual issue. 

(Also ignore the play area set up in the video I am using a rift s)


If the magnets affect it, then it isn't all software based...