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Rift top side headstrap rear anchor point broke

Blade0922
Level 2
Hi There,

Today the rear anchor point (weak plastic threads around two tiny 1 mm metal screw) of the topside head strap simply broke out. Tried to find some contact to make a support ticket, but the support link under their "klick here for a support ticket" text goes actually nowhere ( support.oculus.com/hc/en-us/requests/new ).
Any suggestion maybe?

Thank you !
1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager
Hello @Blade0922 Please try the following link: https://tickets.oculusvr.com/hc/en-us/requests/new as I can confirm it is working to access our ticket portal. Thanks! - Clint