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Right Quest 2 controller not pairing

SCOTT2186
Level 2

My quest 2 controller stopped working one random morning. I followed every guide I could in fixing this issue following it blinking SOS signals. Taking out the battery for long intervals did nothing, unpairing/repairing would make the controller buzz, but then go back to SOS light intervals. I don't want to factory reset and lose all of my games, is there any advice anyone can give me?

1 REPLY 1

OculusSupport
Community Manager
Community Manager

We know how rough it can be when you hit a wall with troubleshooting, and it's extra hard when it prevents you from using a device we're sure you enjoy!

 

We definitely would love you could come here to chat with us so that we can look into all possible options. This is most likely a firmware update issue, but from support, an agent can work with you 1 on 1 to make sure we figure out what's happening.