Hey there! That's not what we like to hear. We'd love to see what we can do to help you.
So that we can assist you to the best of our abilities can you please answer the following:
We can provide you with possible troubleshooting steps once we have this information. We look forward to hearing from you.
This just happened to us as well. Right controller was fine last night. The headset was plugged in all day while kids were at school, they got home and the right wouldn’t turn on. Tried different batteries and unpaired it but I can’t pair it up since it won’t even light up. I’ve seen this issue mentioned several times , are these defective.