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Right controller

whoshotchaaaa
Level 2

recently my right oculus controller broke and i have tried everything to fix it and nothing works. i have no idea why it broke either

5 REPLIES 5

OculusSupport
Community Manager
Community Manager

Hey there! That's not what we like to hear. We'd love to see what we can do to help you.

 

So that we can assist you to the best of our abilities can you please answer the following:

  • Can you please describe how the controller broken?
  • What troubleshooting steps have you already done?
  • Does the controller still work/light up?

We can provide you with possible troubleshooting steps once we have this information. We look forward to hearing from you.

MrdrMitten
Level 2

This just happened to us as well. Right controller was fine last night. The headset was plugged in all day while kids were at school, they got home and the right wouldn’t turn on. Tried different batteries and unpaired it but I can’t pair it up since it won’t even light up. I’ve seen this issue mentioned several times , are these defective.

Thank you for explaining those details to us! It seems like it may be a controller hardware issue. This will require tools we don't have access to here on the forum. We recommend you submit a support ticket. One of our specialists will be happy to go over your options with you! 

The controller doesn't look broken in any way shape or form.

I’ve tried every single troubleshooting step on the website or off the website.

No it doesn't light up the controller is broken.

i know right?? im not about to spend 50 dollars on new controller but i also dont wanna buy some crappy amazon knock off.