Don't know if it was done but figure I would mention. Make sure to clear your cache on phone app prior to trying to pair the Quest 2. I had similar problems until I cleared the oculus app cache on my android.
Didn't work for me either. I deleted the bad, empty Oculus account... Now I am in the do loop of doom.
I have to ask... Does FB do any use case testing? If you are going to ask for people to combine accounts... this is a pretty damn easy use case to see coming.
Thank you for reaching out to Oculus Support. A support ticket (1675799 has been created for you.
We aim to respond to your request within 2 business days. We apologize for any inconvenience and appreciate your patience.
We look forward to being of service to you.
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I have had exactly the same problem. In fact I was totally
unaware that I already had an oculus account (which I obviously do not use) linked
to my Facebook account. I only
found out once I tried to set up my new Oculus quest 2 And merge the account
which I do use to Facebook. Have had a ticket in with Oculus which was then
forwarded to Facebook 12 days ago and I have had absolutely no response at all!
I've now tried your solution and it has
worked! So much appreciated. It is quite
shocking that Facebook are unable (or do not have the resource Since they are
currently overwhelmed with account merging issues) to figure out the simple fix.
Just an additional note which may help people to make this
fix work. I found I had to delete both the Oculus app and the Facebook app from
my phone after I had deleted the Oculus account which I wanted to get rid of. I
then reinstalled both these apps before beginning the merge process.