04-08-2018 05:58 PM
04-08-2018 07:22 PM
04-08-2018 08:52 PM
04-09-2018 10:43 AM
04-09-2018 05:44 PM
04-09-2018 05:45 PM
Star-lizard said:
https://support.oculus.com/885981024820727/
I had a similar issue support had me start up in safe mode and delete all oculus files, also reloaded video drivers first. Hit them up they were really helpful. I used live chat for initial contact, good luck
04-09-2018 05:55 PM
04-09-2018 06:02 PM
04-09-2018 06:19 PM
LZoltowski said:
Here are the instructions for a complete reinstall
- Disconnect your computer from the internet.
- Reboot into Safe Mode.
- Uninstall Oculus Home using the Control Panel.
- Delete all Oculus folders from the following folder:
- C:\Program Files
- Remove any Oculus folders from the following locations:
- C:\Users\YourUserProfile\AppData
- C:\Users\YourUserProfile\AppData\Local
- C:\Users\YourUserProfile\AppData\LocalLow
- C:\Users\YourUserProfile\AppData\Roaming
- Restart your computer in normal mode.
- Reconnect your computer to the internet.
- Install Oculus Home again using the setup tool from our website here, make sure to run the setup from your C:\ Drive and make sure you have any antivirus disabled.
04-09-2018 06:32 PM
Gubru said:
LZoltowski said:
Here are the instructions for a complete reinstall
- Disconnect your computer from the internet.
- Reboot into Safe Mode.
- Uninstall Oculus Home using the Control Panel.
- Delete all Oculus folders from the following folder:
- C:\Program Files
- Remove any Oculus folders from the following locations:
- C:\Users\YourUserProfile\AppData
- C:\Users\YourUserProfile\AppData\Local
- C:\Users\YourUserProfile\AppData\LocalLow
- C:\Users\YourUserProfile\AppData\Roaming
- Restart your computer in normal mode.
- Reconnect your computer to the internet.
- Install Oculus Home again using the setup tool from our website here, make sure to run the setup from your C:\ Drive and make sure you have any antivirus disabled.
I will try this. Thank you.