08-14-2018 12:52 PM
08-15-2018 05:57 PM
LZoltowski said:
Just as an experiment, could you create a new user with admin in windows, and run setup under that new user? This should rule out any strange profile limitations.
Note: DO NOT run the setup file as admin, just double-click it.
08-15-2018 06:04 PM
09-11-2018 10:21 PM
01-31-2019 08:45 AM
01-31-2019 10:46 AM
Biggtr said:
Please help this Grandma
I purchased an Oculus Go for my grandson and it has worked fine since Christmas
Today after fully charging it plays the start up music but then go to 3 dots which continue to “load” but never does anything else!
How do I fix this??
Hey Biggtr, I'm
sorry to hear you're having issues with your Oculus Go. If the Go
isn't starting up, I recommend you try a factory reset. Just make
sure that your Oculus Go is fully charged before resetting it.
Instructions on performing a reset are available here
https://support.oculus.com/166300084150879
. If you're still having issues, please create a support ticket at
https://support.oculus.com/885981024820727
so we can help you out. Thanks! -Rick
02-02-2020 09:28 AM
LZoltowski said:
I have seen this odd issue a few times, some sort of strange Microsoft cloud profile issue. Glad it worked! 🙂 Have fun, we are always here if you have any more issues!
09-11-2020 10:14 PM
Ihs4hn said:
LZoltowski said:
Just as an experiment, could you create a new user with admin in windows, and run setup under that new user? This should rule out any strange profile limitations.
Note: DO NOT run the setup file as admin, just double-click it.
My friend, your a genius. I was running my windows 10 in an account logged in to hotmail , so my name was asdasd@hotmail.com or something like that. I didnt want to create a new account just yet, so I changed it to a local account, and I just run the oculus software setup and it worked!
Thanks so much! and I hope this helps if someone has the same problem.
02-05-2021 05:58 AM
cybereality said:
It looks like the drivers are failing to install. Is Windows fully updated?