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Second hand Quest 2 Box missing

William_Banana
Level 2

Hi,

 

I want to buy a Quest 2 on the Second hand but the seller said that he threw away the exterior box of the headset and just kept the cardboard box. I know that there is a SN on the box wich is asked when you contact the Oculus Support team. Is this SN mandatory ? Or the Headset and/or Controllers SN are enough for the Support Team ?

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