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Shorted about 10 million in tournament

CGfireman153
Level 2

I played in a very long 1000+ player tournament on Pokerstars VR yesterday starting at 2PM. When I got done I was definitely shorted 10 million chips. I confirmed this from the camera guy who was on the set of the final table. He stated to a group of us there that "they" knew of the problem and were going to fix it. I just want to be sure that this is, indeed, going to be corrected. thank you for looking into this little "glitch".

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! Oh no, we hate to hear you're missing out on so many chips. We hope that this is a little glitch in the system. 

 

Try restarting your game to see if the chips are back, and if not please contact PokerStars VR Help Center: https://luckyvr.zendesk.com/hc/en-us.