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Software wont install!!

Naruto_Adaptz
Level 2

Hi, can someone PLSSS Help i recently bought the oculus rift s and whenever i go to download the software it tells me error and to reboot my pc. Whenever i do nothing happens PLS HELP!!

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey @Naruto_Adaptz ! We'd be happy to help you out with this, please click here to submit a ticket and include your Oculus Setup Logs as well as your MSinfo32 file. You can retrieve the MSinfo32 file by pressing your Windows key and type in 'MSinfo32'. Save the .nfo file that is brought up, then attach it to your ticket. If you don't see it coming up, try 'System Information'. Thanks!