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Solved - Quest 2 First time setup Stuck at 0% update

ishdemon10
Level 4

Just got a new quest 2, started setup, paired, got a new update. But its not at all updating.. Its been 4 hours.. Still at 0% 👌😒.

Screenshot_20220601-162836.jpg

60 REPLIES 60

Lobo8801
Level 2

As a birthday gift for my son, I would say it is very Disappointed....... will never bought anything from meta/facebook from now on.....

That’s comforting though. I’m glad it’s not just my device 🙂

Please let us know a timeline as I have planned an event tomorrow and the day after. This is affecting our whole event planned. Purchased 05 devices just for this event. 

Di3Thx
Level 3

it’s just started to work! I had to charge mine past 70%. It’s downloading now 🙂

hope it helps you x

🙌🙌🙌

done 🥳🥳🥳

IT'S WORKING! IT'S WORKING! 

fuzzfacejack
Level 3

Yay 😁 it’s downloading as I type.

How did you get it to start download? Mine is still stuck at 0% after factory reset 😞 

You can try download update after factory reset from phone hotspot, not house WiFi. 🙂 And connect your phone app with Oculus.

Thank you ErgoDream! Oculus is connected to my phone app, and is constantly charging. Unfortunately my mobile data plan doesn't support hotspot 😞 But I did try to download under 2 different WiFi environments, and the download never passes 0%.