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Solved - Quest 2 First time setup Stuck at 0% update

ishdemon10
Protege

Just got a new quest 2, started setup, paired, got a new update. But its not at all updating.. Its been 4 hours.. Still at 0% 👌😒.

Screenshot_20220601-162836.jpg

62 REPLIES 62

antoine.hancke
Honored Guest

I have the same problem

2trowels
Honored Guest

Just got in from work, got a new 1 today 

set it up and I’m having the same issue 

27thClonetrooper
Explorer

Support on Twitter keeps telling me to do a factory reset, anyone tried that?

Done that, no luck

souper2
Honored Guest

Also tried Factory reset and a different Wifi, going to be a matter of waiting. It would be good if there was a status update page.

gaming_god01
Honored Guest

How depressing - mine is the same last 6+ hours. They have no idea when its gonna be back by the looks of things, is it even a priority for them I wonder 🤔.

Yeah man it's so annoying. At least we've got each other :')

LordYaffle
Honored Guest

Same here, arrived today, just ran initial setup says downloading update 1 of 2, and freezes. Rebooted my router, linked it to the phone app, connected both to same wifi, nothing happens. tried factory reset, same issue. Really regretting buying this

I bought mine today and I'm having the same problem since 5 hours ago trying and nothing, I've formatted it several times.

How did you link it to the app? I can't leave the loading screen.