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Starting up oculus

gamingalive360
Level 2

i have tried syncing a new right controller and failed. i reinstalled the app on my phone so it has tried to pair the device and want the 5 digit code on my phone, which i can not add because the screen is stuck on the power off what do i do??

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! If you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!