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Store credit refund

Tim.Burke
Level 2

DO YOU GET store credit back when you refund a game that you purchase with said credit?

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi Tim, thanks for bringing this to the community. That is a good question and we understand how important getting a refund is. 

 

We will refund many eligible digital purchases you've made or sent as a gift (“Gift”) through Oculus for any reason if the request is properly made within fourteen days of the purchase or Gift redemption date and we determine that you have engaged with the content for less than two hours. 

 

You can find more information about our refund policy here

I think that has finally confirmed that it's an AI making these OculusSupport posts, not a human. They may be safely ignored.