cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck at the factory reset

AnonymousUnknown665
Honored Guest

I'm Stuck at the factory reset in the beginning where you have to pair the controllers. I can not pair them correctly because of my left controller needs an update. I have read on these forms that this might be a way to fix it, and now I can't get passed the pairing because of this update needs to happen for my left controller. I need some help with this.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We see that you are having an issue with your headset and your controller needing an update. We have added a link that will help you get past that update issue. If it seems that you are still having an issue, we recommend that you open a support ticket with us. We would like to thank you for reaching out and hope you have a wonderful day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!