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Stuck on syncing

GeeMann
Level 2

Bought zombieland, played it one night, now it's been stuck on syncing for two days. Seems that lots of people are having syncing issues with different games, will it ever be resolved or should I refund the game? I'm not gonna buy any more games until it's resolved, I don't want it happening with more apps I buy.

3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Thank you for telling us about your issue, we want to help troubleshoot with you. Could you please check if your Oculus system is up to date? You can also try reinstalling the game, or try a factory reset and see if that fixes the issue.

 

If you continue experiencing problems please open a ticket with Oculus Support.

Carvmanda
Level 3

I have 2 apps that are perpetually syncing.  Superhot has been syncing for 4 days and Elven Assassin has been syncing for 1 month.  I originally thought that it was an Elven Assassin problem, but now that Superhot is all tied up, I'm not so sure.  

Hey Carvmanda, this doesn't sound right! Let's get you back in the game, it's never fun when they're perpetually syncing. If you haven't already, please submit a support ticket here so that we can look into this further with you! Cheers!